Anti-Fragile GTM

Glossary

Speed to Lead

The time between an inbound action and first rep contact.

Speed to Lead · defined

Anti-Fragile take

Speed-to-lead is a routing and trust problem. Leads sit in queues because routing is broken, reps do not trust assignments, or alerts are buried in shared channels.

We measure speed-to-lead from form submit to first rep action, and fix the system bottlenecks: routing latency, alert delivery, and assignment accuracy.

Why it matters

Response time drops conversion. Every minute of delay after inbound interest costs pipeline.

How we build it

Webhook routing with instant assignment, Slack DM to owner, CRM task creation, and speed-to-lead dashboards.