Anti-Fragile GTM

Playbooks

The pilot-then-batch enrichment discipline

Run every enrichment job on rows 0:0 first. A step-by-step operating procedure that saves credits, catches schema drift, and makes enrichment reproducible.

Why this exists

Enrichment jobs fail expensively: wrong column mapping, provider schema drift, or a filter that matches 10x the rows you expected. The fix is a discipline, not a tool: pilot on zero-cost rows, inspect, then batch.

The procedure

  1. Freeze the input. Snapshot the CSV/table you are enriching. Name it with date + purpose (2026-07-02-tam-emails.csv). Never enrich a moving target.
  2. Pilot on one row. Run the full waterfall on a single row. Check: does every column land where expected? Are fallbacks firing in the right order?
  3. Estimate spend. Multiply observed credit burn by row count. Write the number down before you run the batch. If it surprises you, stop.
  4. Batch in tranches. 250-1,000 rows per tranche. Validate coverage after each: fill rate per column, validation pass rate, provider mix.
  5. Log the run. Input file, tranche ranges, spend, coverage. Future-you needs to know what was enriched, when, and from where.

The checks that catch 90% of failures

  • Fill rate suddenly jumps or crashes between tranches → provider drift, stop and re-pilot.
  • Validation pass rate below 90% on emails → do not load into your sequencer, fix first.
  • Any column with mixed formats (dates, phones) → normalize before CRM write-back, not after.

Make it permanent

This playbook is exactly what we automate in client engagements: the pilot, spend estimate, tranche validation, and run log all become code that runs without a human remembering to be disciplined.